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Microsoft 365 Teams — Application Overview

Written by Wrk Product

Overview

Microsoft Teams is a cloud-based collaboration and communication platform within the Microsoft 365 ecosystem. It is commonly used by organizations to enable real-time messaging, video conferencing, file sharing, and team collaboration across departments and projects.

The Microsoft Teams integration within the Wrk platform allows you to automate communication and collaboration workflows by calling the Microsoft Graph Teams API directly through prebuilt Wrk Actions.

This document provides an overview of how Microsoft Teams integrates into Wrk, how authentication works, general API behaviour, and a full list of available Wrk Actions.


Authentication

When connecting Microsoft Teams via OAuth 2.0 :

  • Create a new Microsoft 365 Connected Account in Wrk.

  • Sign in using your Microsoft 365 account.

  • Review and approve the requested permissions.

  • Select the tenant and organization Wrk should access.


General API Behaviour

Microsoft Graph API Overview

The Teams integration uses the Microsoft Graph REST API.

Teams resources are represented across multiple object types, including:

  • Team — top-level collaboration container

  • Channel — conversation streams within a team

  • Chat — private or group messaging thread

  • ChatMessage — individual messages within chats or channels

  • User — Microsoft 365 identity object used for mentions and membership

Common properties include:

  • id — unique identifier

  • displayName — name of team/channel/chat

  • createdDateTime — creation timestamp

  • webUrl — browser-accessible link to the resource

  • description — optional metadata description


Pagination

Large collection responses are paginated automatically.

Microsoft Graph returns an @odata.nextLink property when additional pages are available. To retrieve the next page of results, pass the provided nextLink URL into the subsequent request.

Example:

"@odata.nextLink": "https://graph.microsoft.com/v1.0/teams/{team-id}/channels?$skiptoken=..."

Important Notes

  • Pagination tokens are opaque and must not be modified.

  • Result sizes vary depending on tenant configuration and endpoint.

  • Large teams should always be queried using paginated requests.


Filtering and Query Parameters

Microsoft Graph supports OData query parameters for shaping responses.

Common parameters include:

  • $select — return only specified fields

  • $filter — filter returned records

  • $top — limit number of returned items

  • $orderby — sort results

  • $expand — include related resources inline

Example:

?$select=id,displayName,description,createdDateTime


Message Structure Notes

Teams messages support rich formatting including:

  • HTML-based message body content

  • Mentions using user IDs

  • Attachments (cards, files, adaptive cards)

  • Reactions (like, heart, etc.)

Example message body includes:

  • contentType: HTML

  • content: formatted message string


Rate Limits & Throttling

Microsoft Graph enforces throttling across Teams APIs.

  • Requests may return 429 Too Many Requests

  • Retry-after headers should be respected

  • Bulk operations should be batched where possible


Available Wrk Actions

  • Create channel message post in Microsoft 365 Teams

  • Reply to a message in a channel in Microsoft 365 Teams

  • Retrieve all channels from Microsoft 365 Teams

  • Retrieve channel messages from Microsoft 365 Teams

  • Retrieve channels for a specific team from Microsoft 365 Teams

  • Retrieve message replies from Microsoft 365 Teams

  • Retrieve teams from Microsoft 365 Teams

  • Send message in chat in Microsoft 365 Teams

  • Set reaction to a message in channel in Microsoft 365 Teams

  • Set reaction to a message in chat in Microsoft 365 Teams


Additional Resources

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