Create problem in Freshservice.
Application
Freshservice
Inputs (what you have)
Name | Description | Data Type | Required? | Example |
Connected account | The connected account to use for the request | Connected Account | Yes | |
Subject | Text (Short) | Yes | ||
Requester ID | ID of the initiator of the problem | Text (Short) | Yes | |
Due by | Date when the problem is due to be solved | Datetime | No | |
Agent ID | ID of the agent to whom the problem is assigned | Text (Short) | No | |
Department ID | ID of the department initiating the problem | Text (Short) | No | |
Description | HTML supported | Text (Long) | No | |
Group ID | ID of the agent group to which the problem is assigned | Text (Short) | No | |
Impact | Text (Short) | No | ||
Priority | Text (Short) | No | ||
Status | Text (Short) | No |
Outputs (what you get)
Name | Description | Data Type | Required? | Example |
JSON Output | JSON output returned by the API | Text (Long) | No |
Outcomes
Name | Description |
Success | This status is selected if the job has successfully completed. |
Unsuccessful | This status is selected if the job has completed unsuccessfully. |
Requirements
N/A