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Update change in Freshservice
Wrk Product avatar
Written by Wrk Product
Updated over 2 months ago

Update change in Freshservice.

Application

  • Freshservice

Inputs (what you have)

Name

Description

Data Type

Required?

Example

Connected account

The connected account to use for the request

Connected Account

Yes

Change ID

ID of the change to update

Text (Short)

Yes

Agent ID

ID of the agent to whom the change is assigned

Text (Short)

No

Change type

Text (Short)

No

Department ID

ID of the department requesting the change

Text (Short)

No

Description

HTML supported

Text (Long)

No

Group ID

ID of the agent group to which the change is assigned

Text (Short)

No

Impact

Impact of the change

Text (Short)

No

Priority

Text (Short)

No

Requester ID

ID of the requester of the change

Text (Short)

No

Risk

Text (Short)

No

Status

Text (Short)

No

Subject

Text (Short)

No

Outputs (what you get)

Name

Description

Data Type

Required?

Example

JSON Output

JSON output returned by the API

Text (Long)

No

Outcomes

Name

Description

Success

This status is selected if the job has successfully completed.

Unsuccessful

This status is selected if the job has completed unsuccessfully.

Requirements

  • N/A

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