Skip to main content
Lookup search in Freshworks CRM
Wrk Product avatar
Written by Wrk Product
Updated over a month ago

Lookup search in Freshworks CRM.

Application

  • Freshworks CRM

Inputs (what you have)

Name

Description

Data Type

Required?

Example

Connected Account

The connected account to use for the request

Connected Account

Yes

Search field

Field against which the entities have to be searched

Predefined Choice List

Yes

Custom field name

Enter field name, if custom field is selected for search field

Text (Short)

Yes

Custom field value

Enter field value, if custom field is selected for search field

Text (Long)

Yes

Field value

Use if email or name is selected for the `search field`

Text (Long)

Yes

Entities

Use 'entities' to query against related entities. You can include multiple entities at once, provided the field is available in both entities or else you'd receive an error response

Predefined Choice List

No

Outputs (what you get)

Name

Description

Data Type

Required?

Example

JSON Output

JSON output returned by the API

Text (Long)

No

Outcomes

Name

Description

Success

This status is selected if the job has successfully completed.

Unsuccessful

This status is selected if the job has completed unsuccessfully.

Requirements

  • N/A

Did this answer your question?