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Create ticket in HaloPSA
Wrk Product avatar
Written by Wrk Product
Updated over 2 months ago

Create ticket in HaloPSA.

Application

  • HaloPSA

Inputs (what you have)

Name

Description

Data Type

Required?

Example

Connected account

The connected account to use for the request

Connected Account

Yes

Ticket type ID

Text (Short)

Yes

Summary

Text (Short)

Yes

Details

Text (Long)

Yes

Assigned agent ID

Text (Short)

No

Start date

Datetime

No

Target date

Datetime

No

Outputs (what you get)

Name

Description

Data Type

Required?

Example

JSON Output

JSON output returned by the API

Text (Long)

No

Outcomes

Name

Description

Success

This status is selected if the job has successfully completed.

Unsuccessful

This status is selected if the job has completed unsuccessfully.

Requirements

  • N/A

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