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Create incident in PagerDuty
Create incident in PagerDuty
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Written by Wrk Product
Updated over a month ago

Create incident in PagerDuty.

Application

  • PagerDuty

Inputs (what you have)

Name

Description

Data Type

Required?

Example

Connected Account

The connected account to use for the request

Connected Account

Yes

Title

A succinct description of the nature, symptoms, cause, or effect of the incident

Text (Short)

Yes

Service ID

The incident will be created on this service

Text (Short)

Yes

Email

The email address of a valid user associated with the account making the request

Email

Yes

Escalation policy ID

Delegate this incident to the specified escalation policy. Cannot be specified if an assignee is given

Text (Short)

No

Incident details

Additional details about the incident which will go in the body

Text (Long)

No

Incident key

Sending subsequent requests referencing the same service and with the same incident_key will result in those requests being rejected if an open incident matches that incident_key

Text (Short)

No

Priority ID

The incident will be created on this service

Text (Short)

No

Urgency

The urgency of the incident

Predefined Choice List

No

Conference number

Phone numbers should be formatted like +1 415-555-1212,,,,1234#, where a comma (,) represents a one-second wait and pound (#) completes access code input

Text (Short)

No

Conference URL

An URL for the conference bridge. This could be a link to a web conference or Slack channel.

Link

No

Outputs (what you get)

Name

Description

Data Type

Required?

Example

JSON Output

JSON output returned by the API

Text (Long)

No

Outcomes

Name

Description

Success

This status is selected if the job has successfully completed.

Unsuccessful

This status is selected if the job has completed unsuccessfully.

Requirements

  • N/A

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