Skip to main content
All CollectionsWrk Action LibraryServiceNow
Retrieve incident from ServiceNow
Retrieve incident from ServiceNow
Wrk Product avatar
Written by Wrk Product
Updated over a month ago

Retrieve incident from ServiceNow.

Application

  • ServiceNow

Inputs (what you have)

Name

Description

Data Type

Required?

Example

Connected Account

The connected account to use for the request

Connected Account

Yes

Incident ID

Unique identifier of the incident

Text (Short)

Yes

Exclude reference link?

Whether to exclude Table API links for reference fields

True/False

No

Field ID 1

A list of fields to return

Text (Short)

No

Field ID 2

A list of fields to return

Text (Short)

No

Field ID 3

A list of fields to return

Text (Short)

No

Return values

Choose which values to return

Predefined Choice List

No

Outputs (what you get)

Name

Description

Data Type

Required?

Example

JSON Output

JSON output returned by the API

Text (Long)

No

Outcomes

Name

Description

Success

This status is selected if the job has successfully completed.

Unsuccessful

This status is selected if the job has completed unsuccessfully.

Requirements

  • N/A

Did this answer your question?