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Create ticket in SyncroMSP
Wrk Product avatar
Written by Wrk Product
Updated over 2 months ago

Create ticket in SyncroMSP.

Application

  • SyncroMSP

Inputs (what you have)

Name

Description

Data Type

Required?

Example

Connected Account

The connected account to use for the request

Connected Account

Yes

Customer ID

Text (Short)

Yes

Subject

Text (Short)

Yes

Asset ID

Text (Short)

No

Assign to contact

The ID of the contact you want to assign the ticket to

Text (Short)

No

Issue type

Predefined Choice List

No

Status

If used along the parameter Search Query, only Search Query will be applied

Predefined Choice List

No

Outputs (what you get)

Name

Description

Data Type

Required?

Example

JSON Output

JSON output returned by the API

Text (Long)

No

Outcomes

Name

Description

Success

This status is selected if the job has successfully completed.

Unsuccessful

This status is selected if the job has completed unsuccessfully.

Requirements

  • N/A

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