Create ticket in Zammad.
Application
Zammad
Inputs (what you have)
Name | Description | Data Type | Required? | Example |
Connected Account | The connected account to use for the request | Connected Account | Yes | |
Title | Title of the ticket to create | Text (Short) | Yes | |
Group ID | Group that will own the ticket to create | Text (Short) | Yes | |
Customer email ID | Email address of the customer concerned in the ticket to create | Yes | ||
Subject | Text (Short) | No | ||
Body | Text (Long) | No | ||
Visibility | Text (Short) | No | ||
Article type | Text (Short) | No | ||
Field ID 1 | Name of the custom field to set | Text (Short) | No | |
Value 1 | Value to set on the custom field | Text (Long) | No | |
Field ID 2 | Name of the custom field to set | Text (Short) | No | |
Value 2 | Value to set on the custom field | Text (Long) | No | |
Field ID 3 | Name of the custom field to set | Text (Short) | No | |
Value 3 | Value to set on the custom field | Text (Long) | No |
Outputs (what you get)
Name | Description | Data Type | Required? | Example |
JSON Output | JSON output returned by the API | Text (Long) | No |
Outcomes
Name | Description |
Success | This status is selected if the job has successfully completed. |
Unsuccessful | This status is selected if the job has completed unsuccessfully. |
Requirements
N/A