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Send SMS
Wrk Product avatar
Written by Wrk Product
Updated over a year ago

Sends a text message to the provided phone number. Note this Wrk Action only supports North American phone numbers. Contact customer support if you would like to interact with phone numbers that are currently not supported.

Common use cases

  • Customer Success

  • Customer Support

Category

  • Communication

Inputs (what you have)

NAME

DESCRIPTION

TYPE

REQUIRED

EXAMPLE

Phone Number

The recipient's phone number.

The accepted format is + country_code phone_number

Phone number

Yes

+1 416 416 4166

Message content

The message to send.

Text

Yes

Hello!

Note: the value of inputs can either be a set value in the configuration of the Wrk Action within the Wrkflow, or a variable from the Data Library. These variables in the Data Library are the outputs of previous Wrk Actions in the Wrkflow.

Outputs (what you get)

  • N/A

Outcomes

NAME

DESCRIPTION

Success

This status is selected when the SMS message has been successfully sent.

Unsuccessful

This status is selected in the event of the following scenarios:
- The phone number and message to be sent are missing

- SMS application is down

Requirements

  • N/A

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