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Create an issue in Jira
Wrk Product avatar
Written by Wrk Product
Updated over a year ago

Creates an issue in Jira.

Application

  • Jira

Inputs (what you have)

Name

Description

Data Type

Required?

Example

Project

The project the issue will be created in

Text(short)

Yes

Issue type

The type of the issue (Task, Bug, Feature, Improvement, etc.)

Text(short)

Yes

Issue summary

The summary or title of the issue

Text(Long)

Yes

Issue description

The detailed description of the issue

Text(Long)

No

Status

The status of the issue (Backlog, In Progress, Done, etc.)

Text(short)

No

Priority

The priority of the issue (P1, P2, P3, etc.)

Text(short)

No

Assignee

The email of the person assigned to the issue

Email

No

Reporter

The email of the person who reported the issue

Email

No

Labels

A list of labels for the ticket

List of Text

No

Parent issue link

If creating a subtask, the parent issue link of the task to create the sub-tsk under

URL

No

Review the authentication methods requirements below.

Note: the value of inputs can either be a set value in the configuration of the Wrk Action within the Wrkflow, or a variable from the Data library section. These variables in the Data library section are the outputs of previous Wrk Actions in the Wrkflow.


Outputs (what you get)

Name

Description

Data Type

Required

Example

Jira issue link

Link to the Jira issue

URL

Yes

https://your-domain.atlassian.net/browse/PROJ-123


Outcomes

Name

Description

Success

This status is selected in the event the Wrk Action successfully returns the details from the Jira issue

No Result

This status is selected in the event of the following scenarios:

  • Unable to find any issues with the provided link

Impossible To Complete

This status is selected in the event of the following scenarios:

  • Any of the provided inputs are not valid

  • The external system is not accessible

  • Unable to access with the provided credentials

  • Unable to perform the requested task with the provided credentials

  • Multiple sites exist but no site was specified

  • The specified site does not exist

Requirements

Authentication Method(s)

Connected Accounts will need to use the provided access token in order to find out the “cloudid” of the Jira site our user is connecting from. This will be used as part of all Jira API calls.

Inputs:

Title

Data Type

Required/Optional

Description

Jira connected account

Connected Account

Required

Jira site link

url

Optional

If you use multiple Jira sites specify the site you would like to connect to. e.g. https://CompanyName.atlassian.net

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