Skip to main content
Call to inform
Wrk Product avatar
Written by Wrk Product
Updated over a year ago

Place a phone call with a provided script to inform the call recipient about certain information.

Note: phone calls will only be made between 10AM - 7PM EST Monday to Friday.

Inputs (what you have)

Name

Description

Data Type

Required?

Example

Phone number

Phone number that will be called

Phone number

Yes

Call script

Script to be used for the call

Text(Long)

Yes

Inform X about the meeting next week set for 12 pm

Call context

Provide a short description to explain the reason for the call

Text(Long)

No

Meeting next week about project X

Note: the value of inputs can either be a set value in the configuration of the Wrk Action within the Wrkflow, or a variable from the Data library section. These variables in the Data library section are the outputs of previous Wrk Actions in the Wrkflow.

Outputs (what you get)

Name

Description

Data Type

Required?

Example

Call recording start time

Time of call

Time

Yes

12:05 pm

Call recording link

Link to the recording of the call.

URL

Yes

https://call/recordingt/d/1wljpC1mLcrz3

Call recording duration

Call duration

Text

Yes

30 minutes

Outcomes

Name

Description

Success

This status is selected if the call successfully informed the recipients, and the provided link can be used to directly access the file

Inactive Number

This status is selected in the event of the following scenario:

  • If you are unable to complete the call due to "Number not in service" or wrong number, select **Unable to Complete (Inactive Number)**.

Expected Incoming Communication

This status is selected in the event of the following scenario:

  • If additional details are expected from the call recipient

Impossible to complete

This status is selected in the event of the following scenario:

  • The Phone tab or the Script are missing.

Requirements

  • N/A

Did this answer your question?