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Create announcement in Freshservice
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Written by Wrk Product
Updated over a month ago

Create announcement in Freshservice.

Application

  • Freshservice

Inputs (what you have)

Name

Description

Data Type

Required?

Example

Connected account

The connected account to use for the request

Connected Account

Yes

Announcement title

Text (Short)

Yes

Body

HTML supported

Text (Long)

Yes

Visibility

Predefined Choice List

Yes

Visible from

Timestamp at which announcement becomes active

Datetime

Yes

Additional emails

Comma-separated additional email addresses to which the announcement needs to be sent

Text (Long)

No

Department ID 1

ID of departments that may view this announcement

Text (Short)

No

Department ID 2

ID of departments that may view this announcement

Text (Short)

No

Department ID 3

ID of departments that may view this announcement

Text (Short)

No

Visible from

Timestamp at which announcement is active

Datetime

No

Visible until

Timestamp until which announcement is active

Datetime

No

Outputs (what you get)

Name

Description

Data Type

Required?

Example

JSON Output

JSON output returned by the API

Text (Long)

No

Outcomes

Name

Description

Success

This status is selected if the job has successfully completed.

Unsuccessful

This status is selected if the job has completed unsuccessfully.

Requirements

  • N/A

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