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Retrieve all agents from Freshservice
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Written by Wrk Product
Updated over 2 months ago

Retrieve all agents from Freshservice.

Application

  • Freshservice

Inputs (what you have)

Name

Description

Data Type

Required?

Example

Connected account

The connected account to use for the request

Connected Account

Yes

Return all?

Whether to return all results or only up to a given limit

True/False

No

Limit

Max number of results to return

Number

No

Department ID

ID of the department to which the agent belongs

Text (Short)

No

Agent email

Email

No

First name

Text (Short)

No

Job title

Text (Short)

No

Language

Predefined Choice List

No

Last name

Text (Short)

No

Location ID

Text (Short)

No

Mobile phone number

Text (Short)

No

Work phone number

Text (Short)

No

Outputs (what you get)

Name

Description

Data Type

Required?

Example

JSON Output

JSON output returned by the API

Text (Long)

No

Outcomes

Name

Description

Success

This status is selected if the job has successfully completed.

Unsuccessful

This status is selected if the job has completed unsuccessfully.

Requirements

  • N/A

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