Retrieve all tickets from Freshservice.
Application
Freshservice
Inputs (what you have)
Name | Description | Data Type | Required? | Example |
Connected account | The connected account to use for the request | Connected Account | Yes | |
Return all? | Whether to return all results or only up to a given limit | True/False | No | |
Limit | Max number of results to return | Number | No | |
Agent ID | ID of the agent to whom the tickets have been assigned | Text (Short) | No | |
Group ID | ID of the group to which the tickets have been assigned | Text (Short) | No | |
Impact | Text (Short) | No | ||
Priority | Text (Short) | No | ||
Status | Text (Short) | No | ||
Created on | Date when the ticket was created | Datetime | No | |
Due by | Date when the ticket is due to be resolved | Datetime | No |
Outputs (what you get)
Name | Description | Data Type | Required? | Example |
JSON Output | JSON output returned by the API | Text (Long) | No |
Outcomes
Name | Description |
Success | This status is selected if the job has successfully completed. |
Unsuccessful | This status is selected if the job has completed unsuccessfully. |
Requirements
N/A