Create ticket in Freshservice.
Application
Freshservice
Inputs (what you have)
Name | Description | Data Type | Required? | Example |
Connected account | The connected account to use for the request | Connected Account | Yes | |
Email address of the ticket author | Yes | |||
Subject | Text (Short) | No | ||
Description | HTML supported | Text (Long) | No | |
Priority | Text (Short) | No | ||
Status | Text (Short) | No | ||
CC emails | Comma-separated email addresses to add in the CC field of the ticket email | Text (Long) | No | |
Department ID | ID of the department to which this ticket belongs | Text (Short) | No | |
Group ID | ID of the group to which the ticket has been assigned | Text (Short) | No | |
Impact | Text (Short) | No | ||
Authtor name | Name of the ticket author | Text (Short) | No | |
Requester ID | Text (Short) | No |
Outputs (what you get)
Name | Description | Data Type | Required? | Example |
JSON Output | JSON output returned by the API | Text (Long) | No |
Outcomes
Name | Description |
Success | This status is selected if the job has successfully completed. |
Unsuccessful | This status is selected if the job has completed unsuccessfully. |
Requirements
N/A