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Update ticket in SyncroMSP
Wrk Product avatar
Written by Wrk Product
Updated over a month ago

Update ticket in SyncroMSP.

Application

  • SyncroMSP

Inputs (what you have)

Name

Description

Data Type

Required?

Example

Connected Account

The connected account to use for the request

Connected Account

Yes

Ticket ID

Text (Short)

Yes

Asset ID

Text (Short)

No

Assign to contact

The ID of the contact you want to assign the ticket to

Text (Short)

No

Customer ID

Text (Short)

No

Due date

Datetime

No

Issue type

Predefined Choice List

No

Status

Predefined Choice List

No

Subject

Text (Short)

No

Outputs (what you get)

Name

Description

Data Type

Required?

Example

JSON Output

JSON output returned by the API

Text (Long)

No

Outcomes

Name

Description

Success

This status is selected if the job has successfully completed.

Unsuccessful

This status is selected if the job has completed unsuccessfully.

Requirements

  • N/A

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